Forum Discussion

Jaelynjenn123's avatar
Jaelynjenn123
6 years ago

Origin Sims 4 CD keeps asking for windows update cant install

I bought Sims 4 at wallmart . i put the disk in install and then tells me i need to update my system. I have windows 10 and all my updates from microsoft windows are up to date. This is very frustrat...
pc
crinrict's avatar
crinrict
Hero+
6 years ago

Hi @Jaelynjenn123 

  • Download Origin from here: https://www.origin.com/store/download and install it (the version on the disc is totally outdated)
  • Login with your Origin account
  • Redeem the code that you find inside the case on your Origin account (if you haven't done so already)
  • Download the game through Origin and install it

Hope that works.

  • tamar182's avatar
    tamar182
    6 years ago

    It says it needs a missing .dll file. Where do I find this? 

Recent Discussions