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imhypm63nvb3's avatar
imhypm63nvb3
Newcomer
3 hours ago

Packs installed but show up as not owned in-game

I have a lot of the packs and when I went to play today they all were missing. I repaired the game, took all my mods out, cleared the cache, don't have the cas demo installed. How do I get my packs to show up again?

1 Reply

  • imhypm63nvb3  Do your packs show as owned and installed in the EA App, under Sims 4 > Manage > Manage add-ons?  If not, stop here and let me know.

    Otherwise, please run searches for two or three of your missing packs.  Open a File Explorer window, click This PC in the left panel, and enter the folder name for one of the missing packs in the search field in the upper-right corner.  This is the full list of packs:

    https://sims4.crinrict.com/eng/extras-2/available-packs-dlc/

    For example, if you're looking for Seasons, you'd search for EP05 .  Wait for the search to finish, then make sure the full file path is showing under each result.  If it's not, expand the window sideways as necessary.  Take a screenshot using Windows key-shift-S and attach it to a reply here.  Then repeat for one or two more packs.

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