i’ve just downloaded sims onto my new computer and it is showing that some of my packs have a steam icon beside and some don’t. the ones that don’t have this steam icon are showing up as if i could use them but aren’t working in build mode and have a red X as i try to click on it to grab.
i’ve uninstalled and reinstalled sims on steam, and also uninstalled and reinstalled the ea app from my computer- still no fix.
nobreadzone Please do a clean uninstall of Sims 4 and the EA App, as described here:
📓[GUIDE] [PC] How to Clean-uninstall Sims 4 | EA Forums - 12636503
It's not necessary to uninstall Steam itself. You'll need to reinstall the game through Steam, and the default location is fine, but you can create a new Steam library if you want and install Sims 4 there instead. If you own any packs directly through the EA App, you can install those afterwards; click Sims 4 > Manage > Manage add-ons to see the option.
I've had this issue since November and doing that method didn't work. I have packs through EA, Steam and Epic so recently tried uninstalling the game and all 3 launchers, then completely reinstalled all of them. My packs say they are downloaded in the EA app. but when I go into the actual game, all my save files say it is still missing 2. Any suggestions?
nobreadzone Please run the search that guide describes for two or three missing packs and post the results here. Please also list all the packs that are missing and where you own them.
