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princess_snowph's avatar
princess_snowph
9 years ago

PC crashes after 20 mins gameplay

Hi, Sims 4 keeps crashing my PC after 20 mins gameplay. It also does this when I play Minecraft. Can someone help please. PC spec attached. Regards.
pc
  • princess_snowph's avatar
    princess_snowph
    9 years ago

    Hi,

    Thanks for the advice but it hasn't made a difference. I'm helping my daughter with this and I'm not the best techie around so I wasn't too sure which graphics card she has and how to update so I did the automatic update on the link you gave. She restarted PC and loaded Sims 4 and the usual crash happened after 13 mins.

    Very frustrating.

    Thanks again.

      • princess_snowph's avatar
        princess_snowph
        9 years ago

        Hi,

        This is getting too complicated for me and the link you have sent has bamboozled me. There's too much info that I simply don't understand.

        What can I do ?

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