Hi, so my computer has been shutting off when playing the sims 4. At first it only happened when my battery was at a specific % but now it just shuts off completely after a few minutes of fully loading in. Its not cc, drives are completely updated, and I even optimized my drives. Please help.
@limitedvaeh Okay, I'd like the full hwinfo log then. Restart your computer, open hwinfo, choose Sensors Only, and click the button that's a sheet of paper with a + to start logging. Save the log file to your desktop for easy access. Wait five minutes, then open Sims 4 and play until your computer shuts down. Don't alt-tab out of the game or run any other programs, aside from the EA App of course, while you're testing. After you restart the computer, the log should be intact up until the shutdown.
Please upload the log to the third-party filesharing site of your choice (Google Drive, Dropbox, etc.) and link it for me. Either leave it in .csv format or, if you're going to use OneDrive, create a .zip file, and don't open the log before uploading it, or else my log reader might not be able to interpret it.
https://drive.google.com/drive/folders/1-QkPM8_KHnDr67-L3_gmDOC-AKXiK7u6?usp=drive_link I think thats what you meant?
