Forum Discussion

yellowgrill's avatar
6 years ago

Pets dying ?????

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.55.105.1020
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? Get a dog or a cat
What happens when the bug occurs? My pets are uncomfortable all the time and dies randomly. Sometimes I get a notification that my pet has died of starvation (even though it’s not even possible and I see them eat everyday) or I don’t get anything at all, a random urn appears and pet dissappears from the household bar on the bottom of the screen.
What do you expect to see? I would like my pets to not die randomly obviously
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I had this issue ever since I got the cats and dogs expansion pack

So basically my pets (cats and dogs) just die randomly for no reason. Sometimes I get a notification that says “*Pet name* is dying of starvation” which isn’t even possible and all my pets have access to food and eat it everyday. Also grim reaper won’t show up most of the time. Another interesting fact is that my pets feel uncomfortable all the time (their icon or portrait, whatever that is on the bottom of the screen is red lol). I use mods but I don’t use anything that affects pets, I used to have a crappy mod that let you control your pets but I deleted it soon enough because it bugged my game. So yeah, any kind of help or suggestions would be very appreciated ♥️

4 Replies

  • Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • I've long had problems with certain pets not eating despite having full food dishes that are not blocked in any way, but I've never seen a pet die from starvation. I had one get taken away because he refused to eat and would only whine for walks all day. I mention this because it could be a cause for the frequent orange portraits, and also isn't there a bug with the wellness treat that gives them a permanent "scared by the vet" moodlet? That could be another cause. 

    As for the actual dying, that sounds likely mod related because I don't believe pets can die in that manner in the vanilla game. Unless somehow your social worker/adoption agent is broken? 

  • aidans1985's avatar
    aidans1985
    6 years ago

    I have never seen a pet die of starvation in Sims 4. If it is possible that's just....disturbing! ☹️

    I wonder if the controlling pets mod causes this? Which reminds me....

    *removes controlling pets mod from own game* (never used it anyway). 

  • @yellowgrill Moving this to tech issues for further troubleshooting and info

    Believe this could be a mod issue so please try the steps given.