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itzkanny's avatar
itzkanny
11 years ago
Solved

Pictures in Gallery won't load

I cant download any stuff from gallery, because pictures cant load. When i wait for loading, sometimes instead normal pic of lot or family, i see red "X" or just error "Lost connection" My connecti...
pc
  • crinrict's avatar
    crinrict
    11 years ago

    That's usually due to your firewall or antivirus blocking the connection.

    Make sure to add the Origin website, the sims website, origin.exe and ts4.exe to the exceptions on your firewall/antivirus

crinrict's avatar
crinrict
Hero+
11 years ago

That's usually due to your firewall or antivirus blocking the connection.

Make sure to add the Origin website, the sims website, origin.exe and ts4.exe to the exceptions on your firewall/antivirus

itzkanny's avatar
itzkanny
11 years ago

I uninstall my antivirus ( Bitdefender ) and install another one ( Kaspersky ) + i turn on my firewall and add exception for The Sims 4 and Origin.

It works ! Thanks

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