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Anonymous's avatar
Anonymous
9 years ago
Solved

Problem with 64-bit/32-bit Origin

Greetings. I have been having some trouble recently. Today, I was going to play the Sims 4. I start the game, but then I get a notification telling me that I'm using the 64-bit version of Origin, ...
pc
  • EA_Mai's avatar
    EA_Mai
    9 years ago

    Hi @FutsuIsTrash,

    This is the error message you are getting, right?

    warning message about not meeting required specifications

    If so, it's usually better to listen to the game developers 😉

    This is how you would change from 64 to 32 bit:

    1.- Go to your game library in Origin and right click on The Sims 4 game. Select Game Properties:

    2.- Go to Advanced Launch Options tab, select The Sims 4 32 bits in the 'When launching this game...' option, and finally Save the changes.

    That's it, enjoy your game!

    -Mai

jwduncan79's avatar
jwduncan79
5 years ago

and how do I do that if the "When launching this game..." option is not available?  I am running Windows 10

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@jwduncan79  Are you running a 32-bit version of Windows 10?  If so, you won't be able to run the 64-bit version of Sims 4.

Otherwise, try repairing the game: open your Origin game library, right-click on the Sims 4 icon, and select Repair.  If that doesn't bring back the option to switch to 64-bit, try disabling your antivirus temporarily.  A few programs block or even delete TS4_x64.exe, and its absence will prevent Origin from showing you the option to play in 64-bit.  Once the .exe is back, you can set exceptions for it and Origin.exe in your antivirus.

If you're looking for TS4_x64.exe, it's within the game's program files.  Unless you changed the default install location in Origin, the full file path will be:

Program Files (x86)\Origin Games\The Sims 4\Game\Bin

  • jwduncan79's avatar
    jwduncan79
    5 years ago

    I am running 64 bit Windows 10, I have tried repairing the game (twice), I have uninstalled and reinstalled Origin launcher, and I still do not have that option under the Advanced Launch Options.  The only options I have are "Language" and "Command Line Arguments," neither of which are very helpful to me in solving this problem.

    I don't know why, but for some reason it keeps shifting over to Legacy Edition at random times and when it does I always have major graphics bugs and scanning issues that give me mondo headaches.

      • jwduncan79's avatar
        jwduncan79
        5 years ago

        well, I would appreciate any help that anyone can offer, since the problem apparently doesn't want to settle on any one thing (sigh).  In answer to your question, my current antivirus is PCMatic (I was using AVG but it kept causing issues so I uninstalled it).

        The problem has once again changed, *now* I have the "When launching this game..." option under the Advanced Launch Options, but the game still won't launch.  It still *claims* that today is the last time I played, but the game itself won't actually start.

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