Purchasing problems and Payment issues
I have attempted several times to purchase the expansion pack for the sims 4 and kept getting an error code 10049 I think. While I had funds in my account and I attempted to retry to purchase the gam...
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Please contact a game advisor for this issue. We're users here and can't help with those
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
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