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Re: [ARCHIVED] Questions regarding drop of 32 bit OS Support/Legacy Edition

WTH? The game automatically updated. Then wouldn't open unless I downloaded 'Legacy' which I did. Now everything is gone. All my saved sims, all my saved games, no custom content....all gone. Over 900 hours of play erased. No way to update my computer. This totally sucks! No way Origin thought this through. I'm sure there are hundreds other just like myself that have been totally screwed. There should be some way to uninstall 'legacy' and reinstall Sims 4 prior to the update. At least to be able to play the past 5 years of Sims 4. Just crappy!

4 Replies

  • belpita's avatar
    belpita
    6 years ago

    To my horror, I just discovered exactly the same thing.

    ETA: Ok, no need to panic just yet. The files are actually still intact under the regular Sims4 folder on your computer. So, it should just be a matter of transferring them over. But it's probably a good idea to save them somewhere else first also.

    But this still stands. 

    It even says in the patch notes for Legacy Edition: 

    Will my save files still work in The Sims 4 Legacy Edition?

    Yes, save files will still work with The Sims 4 Legacy Edition. Your save files will automatically transfer over when you first launch The Sims 4 Legacy Edition.

  • troshalom's avatar
    troshalom
    6 years ago

    I feel ya japanesearmor, I lost all of my games too, not because of legacy, but because of Microsoft. Luckily I saved most of my sims and my builds to the gallery, so although I lost all of my games, I could still play with the sims I created.

    Now I have everything backed up to two additional drives on my server.

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago

    @Japanesearmor 

    @belpita 

    "How to do" tip 🙂

    At this moment you have two games folder in Documents/Electronic Arts One is called Legacy Edition and second The Sims4.
    1. Delete in the LE folder following folders: "saves" and Tray
    2. Go to The Sims 4 folder and copy - your "saves " folder. Paste this folder in the LE game folder.
    3. Do the same with the Tray folder.

    Edited :

    The same  applies to the mods folder but please check if your mods and CC are up to date after this patch because most mods and  CC are broken (MCC UIC all CC tubs and showers and so on,)

    I don't work for EA

  • belpita's avatar
    belpita
    6 years ago

    Players with Legacy Edition don't have access to the gallery anymore, which is a bit of a bummer since I often save things to that for future reference. 

    I do however often upload important saves to my Dropbox to keep them safe.

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