Forum Discussion

Re: cannot download and place a lot from gallery

@kirstey08 What happens if you click yes on the message ? Just means that the existing building will be bulldozed a the new one placed instead.

6 Replies

  • kirstey08's avatar
    kirstey08
    New Traveler
    4 years ago

    Hello  @crinrict 

    thank you for your reply. 

    But the weird thing is  i don't have existing house. I am trying to buy the first house.

    After i click yes, it pop out something like " one or more items may not be installed on your computer or the EA account that is currently logged in does not own these item "

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @kirstey08 You'll get this message if the house has packs content you don't own. They will just be replaced so no worries.
  • kirstey08's avatar
    kirstey08
    New Traveler
    4 years ago

    @crinrict 

    hello

    thank you for your reply. I just find it is so weird that i got this problem after i start to buy packs .When i buy the lots, the house always miss some furniture or miss the door.

    ( i don't have this problem when i am still playing base game)

    But do everyone has the same problem if they don't own the pack content ? So is this very normal ?

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @kirstey08 What lot are you trying to download ? Does it have cc on ? Usually the door is replaced by another door if you don't own the pack.

    The message is normal though if the lot you're downloading contains content you don't own.
  • kirstey08's avatar
    kirstey08
    New Traveler
    4 years ago

    @crinrict 

    Thank you for your reply.

    i have checked it again and i discovered that the lot that i want to purchase  contain  some furniture  that i don't own . Those are from other packs.

    But  it is weird that the furniture and door are not replaced ... so it look weird.

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @kirstey08 Yeah, I was under the impression they should be. Just put your own and all should be fine :D