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Phantomlover1717's avatar
Phantomlover1717
Legend
7 years ago

Re: Changes in CAS not being saved

Do you have any mods or custom content (CC) in your game? Could you test without?
You can just move the folder to a location outside the Electronic Arts folder.
If the game works without your CC and mods in, your issue is probably caused by a broken mod or CC.
You can find a full list of broken/incompatible CC and mods since the Seasons expansion pack over here:
https://forums.thesims.com/en_US/discussion/941998/broken-updated-mods-seasons-june-2018-patch

If it still doesn't work I suggest taking out half of your mods and CC and testing the game. Then keep splitting until you find all that is broken.
Either update or remove the broken CC/mods.  

7 Replies

  • dtang0224's avatar
    dtang0224
    7 years ago

    I do have CC, and have tried taking out my entire Mod/CC folder to see if I'm able to save any changes in CAS but still got the same result.

    I haven't tried splitting my CC yet though, I'll try that when I get home and it'll hopefully do the trick. 

    Thank you! 

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    7 years ago

    Best thing would be to create a new The Sims 4 folder and test. 
    - Go to Documents\Electronic Arts\
    - Rename the 'The Sims 4' folder to something like 'The Sims 4 old' 
    - Start the game, this will create a new folder.
    - Test the game, if it works fine start moving folders from 'The Sims 4 old' over to the new folder.

  • dtang0224's avatar
    dtang0224
    7 years ago

    I've tried taking out my CC/Mods again just to see if anything happened but meh, still the same with my CAS changes not being saved. 

    I did what you told me and created a new Sims 4 folder, and the game was running smoothly and when I went back to CAS, it finally saved my changes. Now I just have to start moving folders from the old folder to the new folder. Hopefully, it's smooth sailing from here on out. 

    Thank you!!

  • dtang0224's avatar
    dtang0224
    7 years ago
    I've moved my files to the new folder, and went into CAS straight away to try it out on my original family but my CAS changes did not save again.

    I'm incredibly frustrated because I love my family, 3rd generation now, and would have loved to continue playing them.

    I honestly don't know what to do next. I don't feel like playing if I can't even save my CAS changes.
  • dtang0224's avatar
    dtang0224
    7 years ago
    I went back and tried playing the new sim I just made to see if any CAS changes stuck. For that game, everything was working fine and all my changes saved. Only my previous game, the one I've been playing for 3 generations now, seems to be having a problem. Still not sure what to do.
  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    @dtang0224

    It seems that your old savegame has become corrupted. This can happen on rare occasions when playing with outdated Mods/CC. Whenever there is an update to the game you should test if your Mods/CC needs updating as well.

  • dtang0224's avatar
    dtang0224
    7 years ago
    Oh no, that's really unfortunate. Is there any way I could save my old savegame?

    Thank you for the reply, definitely cleared some things for me.

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