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puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

Re: Clicked on worlds, Lots not loading

@youallaremysons  Please clear Origin's cache:

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

and repair the game: open your Origin game library, right-click on the Sims 4 icon, and select Repair.

If that doesn't help, please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to it yet; just start a(nother) new save and see whether it works properly.

If you get another white screen, or have any other issues, please run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

5 Replies

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  • youallaremysons's avatar
    youallaremysons
    New Rookie
    4 years ago

    Ok, the second solution with placing The Sims 4 folder onto "Desktop" worked! Now that I have a new save, do I add my mods and CC back now or wait for all pre-ordered packs to download before I start adding stuff onto the game again?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @youallaremysons  I'd let Origin install anything it wants to first, then open the game again and check to make sure everything still works.  If it does, you can start testing your existing content.  Please keep in mind that many of your mods and perhaps some of your cc items may be broken; for the mods at least, it might be easier to download new versions confirmed compatible with the current patch level.  Everything else needs to be manually tested.

    When you have your mods and cc sorted out, you can add any saves you want to keep and go back to playing.

  • bizuktag's avatar
    bizuktag
    Seasoned Ace
    4 years ago

    If you use it, TwistedMexi's TOOL mod was causing me to see blank white screens instead of world maps. It was only happening to me in the new Cottage Living world, though.

    Just a heads-up in case it helps.

  • CyberXenon75's avatar
    CyberXenon75
    4 years ago

    Yes! I forgot how TwistedMexi's TOOL mod can mess things up. Updated it and got rid of the blank world map. Thanks

  • addieleigh308's avatar
    addieleigh308
    Newcomer
    5 days ago

    Had this problem and did the second suggestion you said because the first wasn't working. What do I do now if it reset everything in my game? 

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