Re: Cottage Living - my Sims game now has no sound in it

Hi @puzzlezaddict 

Thanks for your reply.

I turned the spatial sound on in my sound settings, however, upon returning to the game there was still no sound. 

I only have earphones and headphones that attach via jack. I am looking to get some headphones that attach via USB or bluetooth asap. 

My dxdiag is attached to this post.

- Anna

@annakeher28  I wasn't suggesting that you need to buy a different set of headphones, simply that it would be useful to test with another device if you had one available.  The problem could be the headphone jack or your device itself, but it could just as easily be a software issue.

On that note, please try updating all your sound drivers.  With your preferred headphones plugged in, hit Windows key-X, select the Device Manager, open the Audio category, click on each entry in turn, and click the black and green Update icon at the top of the window.  Repeat for the devices under Sound.  Please let me know what, if anything, updates.  Then restart your computer and try playing with spatial sound both on and off.

I don't have sound either after cottage living install. Did all the same things as her. And don't have sound on the sims. All my other PC games are fine

Go into sound settings. Scroll down to Advanced Sound Options. Click on App Volume and Devce preferences scroll down you should see app volume. It will tell you if your game is on mute. I just did this. It showed me that origin and sims4 was on mute moved the sound to 100 and unmuted. I have sound back.