Re: [CURRENT ISSUE] Incredibly Low FPS when connected to Internet
Hi @Rujubee123
Could you try a clean boot as described here: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/ ?
Did you put Origin in offline mode or cut the connection ?
Forum Discussion
12 Replies
- Originally I had just put Origin in offline mode, but disabling my ethernet and Wi-Fi connection made the game run smoothly again. It's better than nothing, but I would like to enjoy content from the gallery. Is there any further fix to this?
- So it's something about your connection making the game lag. You're not the first to have this issue.
Are you playing any online games and do you have any issues with those ?
Could you try rebooting your router ?
We're venturing into territory I'm really bad at helping with so let me do some research first before getting back to you (also it's getting a bit late here). Hi @Rujubee123
are you using an Lan or a WLan connection ? If you have both, could you test if it makes a difference ?
@LT_Gavin Does disconnecting the internet on your computer make the game run smoother as well?
@Rujubee123 Could you share videos of the game performance with the internet connection versus without it?
Instructions on how to send files are here:
EDIT: Also, for both of you, do you have the "Share Usage Data" box enabled in the Game Options > Other section?
I've been running a sub-10 fps for awhile. Disabling my ethernet makes it jump back up to 100+fps....
Is that the solution or is there a way to not have to live in the stoneage while playing Sims?
Hi @Monocricket
could you share the info @SimQARobo asked (if you haven'd done so)
Having trouble with my video editing software, I was hoping to shrink the size of the file and cut it up but...
Here's a google drive link.
https://drive.google.com/open?id=1Ck4a5CdhuLwSVBBBG_ME0oaKukr3ci_o
- Thank you
Thank you for the video! We'll look into it.
Unfortunately we have not been able to reproduce this issue yet.
When your game is online and you see the low performance, do you have these settings enabled or disabled in Game Options > "Other" section:
- Online Features Access
- Online Notifications
- Auto-Reconnect
- Share Usage Data
Does performance improve if you change any of these settings?
- Trying to turn off all the online features doesn't help unfortunately.
OK thank you for checking. We'll keep looking into it.
