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puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

Re: [CURRENT ISSUE] Several Issues after incomplete Installation

@LQG99  Open Origin, click on "My game library," then right-click on the Sims 4 icon.  You'll see a list of options, one of which is Repair.  Choose that, and let Origin repair the base game and all your packs.

If this doesn't help, clear Origin's cache, restart your computer, and repair again.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Also, "cc" refers to custom content.  If you've never downloaded any, you don't need to worry about it.

1 Reply

  • suwiss's avatar
    suwiss
    New Novice
    6 years ago

    I had this problem of red and white grid and question marks on sims suddenly today after playing it March 11th last time without problems. I had downloaded a load of CC so I was afraid it was the fault of that, but a quick repair on Origin saved the day 🙂 just wanted to put that out there

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