Forum Discussion

Re: [CURRENT ISSUE] Sims 4 DLC shows as installed, won't load in-game

@puzzlezaddict

So I got all of my current packs from the EA App.

However I did buy the "Daring Lifestyle Bundle" from Epic Games this week. That's where the issues began I believe. I couldn't access the bundle's contents and after many attempts on trying to fix it, I removed Epic Games from my laptop and disconnected my EA account from Epic Games as well. Then a few days later I bought the new City Living pack but Sims 4 didn't let me play that pack either- came up saying it wasn't installed and needed to be restarted, from there I uninstalled Sims 4 and then redownloaded it. Now all my pack worlds and content from there are either not there or it says I need to install the packs and restart the game. Now I'm here, stressing out thinking I may have broken my game which I really hope I haven't. 

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @MarvelGals  Your screenshots show that your packs are all being installed into this location:

    C:\Program Files (x86)\Origin Games\The Sims 4 Create a Sim Demo

    Please delete the CAS Demo folder, empty the Recycle Bin, restart your computer, and try again to install your missing packs.

  • MarvelGals's avatar
    MarvelGals
    3 years ago

    @puzzlezaddict 

    It works! Thank you so much! It's been bugging me for 3-4 days now and I am just so thankful for the help! Hope you have an amazing day! x