Forum Discussion

Hero+

Re: [CURRENT ISSUE] Sims 4 DLC shows as installed, won't load in-game

@taytastic23 The Delta folder holds data for patches, not the full packs. So please delete everything you moved over from Delta. If you're not sure what that was, delete all the pack folders, repair the game (right-click Sims 4, select Properties > Local files > Verify integrity of the game files), and redownload your packs from Steam.

Next, clear the EA App's cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Restart your computer, open the EA App, find Sims 4, click Manage > Manage Add-ons, and download the packs you own there. If you have two copies of Sims 4 showing and you can't download the packs from one option, try the other.

The install location Steam used is fine.

@memelordkuroyuri What issue are you having? Please describe it in more detail, including names of any packs you're missing.

@Lunababy688 and @kejsarinnan Please see the first post on page one. If that doesn't help, please let me know where you've bought your packs—EA App, Steam, Epic, some combination—and which launcher you used to install the base game. Please also run the search described in that first post.

1 Reply

kejsarinnan
2 years ago
Thank you so much @puzzlezaddict !
What I did was that I did find the EP's in the Origin -> CAS Demo-folder and moved them to the Documents\Electronic Arts\The Sims 4 - folder. EA Games, as soon as I clear the cache, still thinks they aren't downloaded but in game they work just great.
I did unistall CAS Demo and reinstalled the games but then it just installed everything in the Sims 4-folder that was there (I had Sims 4 from Origin originally). So I am going to try to eventually move that folder and see if that forces EA Games to put the expansion packs in the right place, but right now I am just happy that it works!
Once again; thank you so much!