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tomdanieli's avatar
tomdanieli
Seasoned Newcomer
1 month ago

Re: [CURRENT ISSUE] Sims 4 Unable to Start, Game Data Missing or Damaged

Every time I try to launch TS4 from the EA app I get the same error and the game fails to launch. This is on Windows 11. 

Error text reads:  

Unable to start:

Cannot start because game data is missing or damaged. If you have Mods installed please remove them and try again. If not, please repair or reinstall the game via Origin.

[de4ee14f:29f00e76:00000000;4b0d852b]

I do not have any mods or CC installed and I haven't used them in the past. 

Things I have tried to fix this:

  • Restart PC
  • Uninstall/reinstall game w/ and w/out add ons 
  • Uninstall/reinstall EA app
  • Install game on different drives (drives have plenty of storage available)
  • Reset cache on EA app
  • Made security exception for EA app and game on antivirus
  • Ensure GPU drivers are up to date

Any help with this issue greatly appreciated! 

1 Reply

  • tomdanieli's avatar
    tomdanieli
    Seasoned Newcomer
    1 month ago

    Issue resolved by turning my OneDrive back on