Re: Discover University not working

Hi @puzzlezaddict thanks for responding. I don't seem to have legacy, and my PC is a "gaming PC", fairly new, and was only purchased earlier this year so running on 64 bit.

I tried playing the game normally to see if I could give any more info, and noticed I CAN in fact interact with the game-play for discover university but no text is available (if that makes sense) text comes up on every action from the other expansion packs but anything related to discover university, no text shows up, so for example I know you can enrol via the PC, but when I click on the PC, it just shows "..." on the interactions i assume are to enrol. I noticed I'm able to click the interactions but just have no idea what they are. I've included a screenshot of what I mean.

@SweetSimEssence  Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.

If that doesn't work, you can try the other steps in the first post and the accepted solution on page 1 of this thread:

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Codes-instead-of-text-Blank-text-and-bubbles/m-p/3903165#M19102

@puzzlezaddict thanks for the advice, tried all the tips but still not working, thanks for trying anyway, appreciated.

Hi @crinrict Yes I do have this file, should I remove it?

@crinrict yes it has content

@crinrict yes both apps are in English and my file is also 216kb

@crinrict Hey there! I believe I'm having the same problem, text doesn't show up where it should, most of the time it is blank, or there is some code appearing instead. I have tried repairing my game through the Origin installer, but it did nothing. Text shows up properly in the rest of the game, it is just on the Discover University Life expansion pack where this happens. I am puzzled as to why this might be happening, as I moved to my desktop the few mods that I had, and other than that, I have not messed with the game in any other way. I hope you can help me out, because I am not sure what I can do about this.

Kind regards, Max.

Yes, I also tried deleting the thumbcache file, but it did nothing; this is really strange.

I finally got it working! 🙂 thought I'd share in case it helps anyone else

1) I backed up my "saves" folder in Documents\Electronic Arts\The Sims 4\saves - after I backed it up on a USB, I deleted this folder. I then followed the steps in this post: https://answers.ea.com/t5/The-Sims-4/Info-Request-Codes-instead-of-text/m-p/4213308#M27260 

2) I started a new game (without my backed up saves), created a sim and placed them in a random lot. I then saved this game and quit The Sims 4 and also quit Origin.

3) I copied and pasted my backed up "saves" folder into the new "saves" folder in Documents\Electronic Arts\The Sims 4\saves

4) I then opened the sims 4 again and clicked on load game. I restored my saved game from before. Unfortunately when I opened the saved game, it was better but there were still a few glitches, so I followed the "last option" steps in this video: https://youtu.be/8geGfBGl2hM?t=150

All the problems from Discover University are gone, it works well now

I hope this is helpful and makes sense