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leng463's avatar
leng463
3 years ago

Re: DLC download error

@Karofsky wrote:
@lynnsimsshaving the same problem, purchased HSY pack and keeps on stuck at preparing 14%. then throws a network error

I am having the same issue! Stuck at 14% with a 'Download error'. I have cleared the EA app cache and uninstalled/reinstalled the EA app. I am able to install other games and other Sims 4 add-ons.

4 Replies

  • leng463's avatar
    leng463
    3 years ago
    @leng463 I gave up for a bit and just played Sims 4 without the add-on. After exiting Sims 4, the download was able to continue and just finished.
  • rianne1134's avatar
    rianne1134
    3 years ago

    How are you able to play without download, my EA ap won't let me play, it's making me upgrade and error everytime. 

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