Re: FPS below 10 with i7 and gtx 960m

@Player_qe38v2wp

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Player_qe38v2wp  schrieb:
reinstalling the game and files, will only kill faster your SSD. the SSD's are made to be installed, then try not to ever touch them again (install/unistall) every write and read of a file wears off the cluster/s where the file is located untill burning it down.

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By all do respect, if you don't know what you are talking about, don't talk about it.

SSD's are made for high write/read cycles. (Read btw will not reduce lifetime at all)

The calculated life-cycle of modern SSD is higher than that of a "normal" hdd. The 840 Evo for example has a theoretical endurance of 7.91 years if you write 100 GiB per day (every day) to it.   On an end user system 100 GiB per day will almost never happen, let alone 100 GiB every day.

@2a799fb82e6e10d5

8GB on the system drive is indeed not ideal, neither Windows 10 nor an 840 Evo like so little storage space.

You really should make more room here.

Is "Trim" enabled? (Check with the Samsung Magician software if you don't know.)

Furthermore, your Notebook uses Nvidias Oprimus technology. So try this:

Download the driver for your GPU from Asus. (Both the NVIDIA and the INTEL driver)
(I know they are old, do it anyway please.)

Download DDU:

Install the graphic driver this way:

•  Go offline. (Disable the network adapters or pull the plug)
• Run DDU > save mode >  NVIDIA Software and Drivers > Clean and Restart.
• Run DDU > save mode >  Intel Software and Drivers > Clean and Restart.
• Shut down any not necessary programs in the background including the real time scanner of your anti-virus software.
• Shut down any and all system monitoring programs and any overlooking tools you might have.
• Run the installation EXE of the Intel driver. > Reboot.
• Run the installation EXE if the NVIDIA driver > install only the GPU Driver and the PHYSX software.
  (don't deselect components you need even if the have the same version number, the installation program will uninstall them if you do)
• Reboot > Test.

@2a799fb82e6e10d5

You rechecked if the NVIDIA GPU is still set to use for both exes?

You restarted the notebook? (A real restart, not just shutdown and new start)

Is "Trim" enabled?

Please disable all energy saving features in Windows and the NVIDIA control panel (Set everything to high performance.)

Also clear your temp files: (this might give you more space on your system drive.)

• Press the Windows key and "R" at the same time
• Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
• Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
  (If some files or folders can't be deleted, reboot and try again.)

Nvidia gpu is being used, Trim is enabled, everything set on high performance. I also cleared up temp files.

I can't stress this enough: everything else on the computer is working perfectly and has been for years.
The craziest thing is that I get the same fps no matter the settings, no matter the resolution, and on top of that my cpu usage is at 22% and the gpu is at 12%. I have never, ever, encountered a behaviour of this kind.

To put it simply, it feels like the pc is just getting the message "we need to get about 15 fps for the sims 4" and it's going "all right, we can easily do that at 20% usage". There is no throttling, no bottleneck, nothing.

@2a799fb82e6e10d5

Yes, your NVIDIA GPU is not utilized by the game.

The question is indeed why.

How much space is now available on your drive?

Disable "Origin in game" > Test

Shut your laptop down > disconnect the second Monitor > restart > Test.

If that don't works, preform a clean boot and test the Game in clean boot mode.

@2a799fb82e6e10d5

Good to hear!

You might want to update your driver again and test without the second monitor regardless. 😉