Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Did you delete your cache files after removing the mods ?
The Cache is empty and I haven't used any mods for over a year. DxDiag file is attached, thank you.
Your graphics chip is a bit borderline but I doubt that's the issue
Did you always have this issue ? Did you try a different save to see if you have the same issue there ?
Also tagging @BryonyRae to see if she's heard of this.
Well it is a laptop I'm running the sims on so the graphics aren't going to be amazing haha
I've never had this issue before or anything like this and I've been going on the sims for ages on this laptop without any issues.
Before I went to check the save files i went back into the game because it occurred to me I hadn't tested the other lots. I don't know why I didn't think to check this earlier but it seems to only crash my game on this one particular lot in Willow Creek where I'm currently building a house, all the other lots are fine and going into a different saved game the problem doesn't occur.
Not sure if this makes it easier or harder to find a solution haha.
What if you bulldoze the lot and start from scratch ? Can you try the same lot in a new save ?
Just Bulldozed the Lot and rebuilt the house on the same lot and this has gotten rid of the problem. Thank you for all your help solving this issue.
Glad to hear.
Community Manager
