Re: Game will not launch from steam
@puzzlezaddict I ran the scan yesterday and blocked anything it suggested, i still am having no luck launching the game. Any ideas?
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3 Replies
@ThatOneCat420 I do have a couple more obscure suggestions, and I'll come up with more if these don't work. First, please delete the files listed here, and restart your computer.
https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-already-running/m-p/13785451#M277450
On the off chance that the EA App is already running when you restart (it may have set itself to start with Windows), look for it and the EABackgroundService in the Task Manager. If you find them, kill them; the latter would be under background services. Then run the EA App and Steam as an admin: right-click each one's desktop shortcut and select "Run as administrator."
Additionally, have you set up family sharing in Steam? EA games are generally not compatible with this, although I haven't seen the feature cause the "already running" error specifically. Still, that could have changed.
@puzzlezaddict I deleted the files suggested and i am still unable to access the game. I checked as well but ea is not set to run on startup. I've ties tried to run the apps as admin as well but this did not work
@ThatOneCat420 I apologize for the late reply. What did Malwarebytes block, and if you run it again, does it find any new malware to remove?
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