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Re: How do I reset my Sims 4 data

Hi @PaintedHistory

selling a Origin account is against the TOS.

If you have technical difficulties or can't play the game, you can contact a game advisor and see if they are willing to give you a refund on the game.

Game advisors can be found through live chat or call-back

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

In Details here: How to contact a Game Advisor

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