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12 Replies

  • NaamarTissue's avatar
    NaamarTissue
    New Rookie
    2 years ago

    Thanks! I've been trying to do the command prompt that is says on the link, unfortunately I think I may be doing something wrong because it keeps telling me "System cannot find the path specified". It's probably cause idk what my user profile is lol. I'll keep you updated if I figure it out and if it works!

    Thanks for your help so far 🙂

    Edit: Yeah I figured out my user profile (anyone wondering, in the command prompt type whoami and it'll tell you). Anyway, the command doesn't work regardless of what I do or change. I'll keep fiddling but if anyone has any other suggestions or how to get this command to work, help would be greatly appreciated

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @NaamarTissue  Please post a screenshot showing the command you're using to create the symlink and the error you get.  Please also list the paths to the folder you want to use on your external drive and the folder the game is currently reading, as described here:

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

    You can remove or black out your username wherever you see it, if you want, but make sure it's the correct username, and please leave everything else intact.

  • NaamarTissue's avatar
    NaamarTissue
    New Rookie
    2 years ago

    Okay, this screenshot shows where the sims was, where I moved it to, and my command prompt window.

    The bottom is "This PC\Documents\Electronic Arts\The Sims 4" Where the folder was before I moved it. EA App still looks for it there, requesting re-downloading because the folder is in the new location.

    The Top is the new location where I moved the folder "SANKESU(E: ) The Sims 4" (Theres a space after the : because it becomes a smiley face if it's together like this 🙂 )

    To the right is the Command Prompt. These are all the commands I've tried. The first one is to show my user. Some are a bit strange but I wanted to knock out the possibilities.

    On the link that was sent, I got stuck at #7 as the command just doesn't work. Maybe i'm typing it in wrong but idk.

    Thanks for the help so far 🙂

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @NaamarTissue  Let's try using the exact path to the Electronic Arts folder rather than the %UserProfile% variable.  First, enter this command into Command Prompt, starting with reg query:

    reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"

    This will spit out the location of the Documents directory for this account, which is also the folder that Sims 4 should be using.  So for example you might get this:

    C:\Users\somename\Documents

    or

    C:\Users\somename\OneDrive\Documents

    That's going to be the first part of the command, with \Electronic Arts added to the end.  For the second half, you're going to use E:\The Sims 4 without anything extra.  So with the results above, the command in its entirety would look like this:

    MKLINK /J “C:\Users\somename\Documents\Electronic Arts\The Sims 4” “E:\The Sims 4”

    or

    MKLINK /J “C:\Users\somename\OneDrive\Documents\Electronic Arts\The Sims 4” “E:\The Sims 4”

    You will of course need to replace somename with the actual username the first Command Prompt command spits out.

    Keep in mind that this command assumes that there is an Electronic Arts folder inside this particular Documents folder and that there is NOT a "The Sims 4" folder inside.  If you don't have the Electronic Arts folder in this location, start the game once to create it, quit, then open this folder and delete the Sims 4 folder so the symlink can be created in its place.

  • NaamarTissue's avatar
    NaamarTissue
    New Rookie
    2 years ago

    Hey! So sorry for the late response, been pretty busy.

    The reg query I copy and pasted into the command prompt but it gave me "The System cannot find the path specified". I tried variations of the command to see it maybe it was the format but none of them worked.

    I still tried the MKLINK command with whatever I could think of for the user part, but alas nothing. 

    I wonder if It's my computer do you think? I've never had problems with it but I don't know.

    I really appreciate the help you've provided so far.

    EDIT: I got it working nvm. When I pasted it, it put "Shell Folders" with no space, so I fixed that and it worked! Gonna finish the last few steps on the link and will update yall again if it works!

  • NaamarTissue's avatar
    NaamarTissue
    New Rookie
    2 years ago

    Okay, so it worked kinda. I had to re-download the sims but it downloaded in the proper spot because of the previous steps we took. Yippee.

    Unfortunately, it's not recognising my previous saves in the saves files. I'll do some repairing and see if I can get it working. We're so close!  

    Thanks again for the help. At the very least, I can make a new save in the meantime.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @NaamarTissue  Your saves should be usable once they're placed in the correct folder, i.e. E:\The Sims 4\saves if you used the command we've been talking about.  The other question is whether the saves are named properly, which means Slot_ followed by an eight-digit hexidecimal number (digits 0 to 9, a to f) followed by .save , with no extra characters.

    I'm not sure from your description, but did you actually install Sims 4 itself on the external drive?  If so, where exactly is it installed?  You can see in your EA App game library, under Sims 4 > Manage > View properties:

    This cannot be the same location as the user folder.  If it is, you'll either need to uninstall it and reinstall elsewhere, backing up any user data currently inside this Sims 4 folder; or you'll need to delete your current symlink and create a new one pointing somewhere else.

    If you'd like help with this process, please let me know which approach you want to use as well as the current location of the game install, as seen in the App.

  • NaamarTissue's avatar
    NaamarTissue
    New Rookie
    2 years ago

    The sims downloaded in the E:\The Sims 4 where we had created the symlink to. I ran the base game without downloading my packs again (which sucks that I have all the files for them, yet I have to download them all again), made a new save with just random stuff and then checked my saves folder. The new one is there, but none of the older ones are being registered in game. So we know it's pulling from my external drive, just not reading them I guess. They're all in the same folder with the slot name. I'm not sure why it's not quite working.

    I appreciate your help so much!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @NaamarTissue  Right, you really need to separate the game's program files from the user folder.  Not doing so is asking for trouble, and probably sooner rather than later.

    If you want to install the game elsewhere, move anything inside E:\The Sims 4 that you'd like to preserve to a new location, then uninstall the game through the EA App and reinstall it wherever you like.  This can be a folder on E, for example E:\Games; it just can't be in the same location as the user data.

    If you'd like to leave the game where it is, you can create a folder on E and redo the symlink so it points to that new location.  For example, you might create E:\Sims Data, then when you redo the symlink, the last part of the command would be "E:\Sims Data\The Sims 4" (just like that).

    Either approach is fine, but this is really important to do in one way or another.

  • NaamarTissue's avatar
    NaamarTissue
    New Rookie
    2 years ago

    Okay so I deleted and redownloaded it in a folder so it's not directly in the user. It downloaded perfectly!

    I just booted it up and it's working!

    Only downside if that only the most recent save file is being registered in game. 

    At least we fixed my initial problem!

    Any idea on how to fix the rest of my saves? No worries if not, i'm sure i'll find something

    Thank you so much for your help!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @NaamarTissue  Since you know the game is reading the most recent save, you know where to put your other save files.  Make sure they're all named in the proper format, as I mentioned in post 9.  The saves that end in .verx are backups of the saves with the same number, so you can ignore these unless the main save with a given number doesn't load, in which case try restoring one of the backups.  To do that, renumber the file and delete the .verx extension, so the name ends in .save instead.

    If this doesn't help, please post a screenshot of the contents of the folder that contains your saves, as in, I'd like to see the file names and sizes.  Let me know which save is the one that currently shows up.

  • NaamarTissue's avatar
    NaamarTissue
    New Rookie
    2 years ago

    I got it working!

    I had taken out all the .verx cause I was told to delete them. Luckily I saved them on my desktop! I put them back in my save folder and now they show up in game!

    Got them working and everything is good now!

    Thank you so much for your help! 

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