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Shayth's avatar
Shayth
4 years ago
Solved

I downloaded the new high school expansion pack and now my game won't load

Hi guys, so I bought the high school expansion pack aware of some of the bugs. However, someone had said most of the issues had been addressed. Only, when I go to load my game or click "resume" the g...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @Shayth  If the Sims 4 folder in Documents\Electronic Arts gets deleted, whether through an uninstall or troubleshooting or because of some system issue, then when the game generates a new folder, the saves will still be gone.  I haven't heard of Steam syncing Sims 4 saves with cloud storage either.

    Just to make sure, you can search your computer for any saves.  Open a File Explorer window, click This PC in the left panel, and enter Slot_ in the search field in the upper-right corner.  This should turn up any saves on your computer.  If you find one, click on it and then click "Open file location" in the menu, and you'll jump to wherever the save is.

    Since the game won't load, please post a dxdiag as well.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

SexyLadyK's avatar
SexyLadyK
3 years ago

Same here! I'm thinking it might be lots with teenagers on it. In my save I can load one of my sims that is single. My main sims I could not load. The mom was at a bar and I was able to load her, but when I sent her home, it went to the never ending loading screen. I'm gonna go see if I can load other sims in that save without teenagers. I have one other family with a teenager, I'll see if that loads and will post my findings. Fingers crossed.

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