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jpkarlsen's avatar
jpkarlsen
Hero (Retired)
8 years ago

Re: i lost sims 4 product code and cannot find it in my email!

When you buy a game on Origin/EA it is tied to your account you do not get a code.

Log in to the account that you have the Sims 4 on rightclick it in your Game Library and select install.

If you bought the game somewhere else there will have been a serial supplied. In that case contact the seller with proof of purchase and they can resend the serial. Notice once it has been used on Origin it is tied to the account and can not be reentered. If so see the first paragraph.

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