Re: Missing Content
@RadioPixel Does the EA App think you own the packs? Please check in your game library, under Sims 4 > Manage > Manage add-ons. If your packs are listed there, and you can download them, please do so. If you get an error when trying to download, please post a screenshot of it.
If the packs show as installed but don't load in-game, your issue is covered in the first post and accepted solution of this master thread:
If your packs don't show as owned, you're probably in the wrong account; please see the accepted solution of this thread:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-Packs-missing-from-EA-app/m-p/12225497