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5 Replies
- crinrict9 years agoHero+
Can you start a new game for testing purposes to see if it's the same there ?
Did you also repair the game ?
- LexLennon9 years agoNew Vanguard
Did after scraping all MODs and repairing and complete uninstall/re-install and rename of folders. Issue remains.
- crinrict9 years agoHero+
Did you rename the complete user folder or just the mods folder ? Delete cache files ?
- LexLennon8 years agoNew Vanguard
New game. New user. No mods...Nothing works.
- crinrict8 years agoHero+
Hi @LexLennon
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
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