Forum Discussion

Re: My expansion packs are not running in game

@peanutpastrie  Please try repairing Sims 4 in Origin.  First, clear its cache:

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

Then open your game library, right-click on the Sims 4 icon, and select Repair.

If you don't have Origin installed anymore, please download it again; the EA App doesn't have the repair function.  You can have both installed at the same time, you just can't run both at the same time.  If you get an error when trying to open Origin, open the Task Manager and kill the "EABackgroundService" process, or just restart your computer.

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