im getting the same crash at the intro here is a report..
Source
The Sims™ 4
Summary
Stopped working
Date
4/09/2014 10:59 PM
Status
Not reported
Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS4.exe
Application Version: 1.0.625.10
Application Timestamp: 53ed5fc4
Fault Module Name: TS4.exe
Fault Module Version: 1.0.625.10
Fault Module Timestamp: 53ed5fc4
Exception Code: c0000005
Exception Offset: 000795fc
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 68a9
Additional Information 2: 68a9e4f1b457d83deaf98a450aeedf63
Additional Information 3: 3a50
Additional Information 4: 3a50e7480d4d9c4fe0f42820ccd0e743
