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The Sims Team

Re: packs missing

Sorry to hear it, please check if your purchase is marked as "Complete" here.

If it's showing as any status other than "Complete", you'll want to speak with an advisor at Help.ea.com to diagnose any issues between your payment method and EA.

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The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.Latest Activity: 11 years ago

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Forum Discussion

Re: packs missing

The Sims 4 Technical Issues - PC

Please help!!

Unable to select options in game

black startup screen

Says packs aren’t owned

Game crashing with no mods