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Deniols's avatar
Deniols
Rising Rookie
3 years ago

Re: [RESOLVED] - Sims 4 Horse ranch won’t install

Thank you @Sweezer for your answer, it’s the first one I’ve received since getting this problem.

Order History says my order has been done and delivered to my EA App, and of course my money has been taken, I mean everything looks absolutely fine, except the game’s not showing anywhere. So I guess we’ll just have to wait, uh? That sucks… 😓

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  • Sweezer's avatar
    Sweezer
    3 years ago
    @Deniols You could try clearing the apps cache memory and after that kill the app and relaunch. Might help with some luck.
  • Deniols's avatar
    Deniols
    Rising Rookie
    3 years ago

    @Sweezer done and done, at least thrice today, nothing changed unfortunately…

  • Sweezer's avatar
    Sweezer
    3 years ago
    @Deniols Wait a second... So you made the purchase in the app? Money was trasferred and Order history shows everything as OK but the app doesn't recognize that you have bought it. Does it just tell you to buy it again? Or does it get stuck when trying to download?
  • Deniols's avatar
    Deniols
    Rising Rookie
    3 years ago

    @Sweezeryes, I bought it on the app like I've always done, first with Origin and now with EA App: everything as usual, purchased successfully, confirmed by my bank account and all, but the game is nowhere to be found. See this picture? It's my Library, everything else is checked but Horse Ranch has still its price tag on.

  • Sweezer's avatar
    Sweezer
    3 years ago
    @Deniols I just wanted to make sure as someone mentioned on other forum that they bought it from ea store webpage and there was some issues with it.

    Damn this app is a mess...

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