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Re: Saves Files Not Reading In Game

@Shanti16015  Thanks for the screenshot, which shows your saves are here:

C: > Users > your username > OneDrive > Documents > Electronic Arts > The Sims 4 > saves

Is the game reading that folder too, specifically the OneDrive Documents folder?  Here's how to check:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

If the game is reading the OneDrive folder, and not the Documents folder that isn't in OneDrive, then the problem might be that OneDrive itself is syncing your files.  Your screenshot shows that most of your save files have been synced, but what I can't tell is whether the synced files have been removed from your computer and stored only in OneDrive.  The only files not synced are backups that won't show on their own, although they can be used if necessary.

At any rate, if you want to change your OneDrive settings, here's how:

https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/m-p/12475370

Finally, the first save in your screenshot is Slot_00000001.save , which Sims 4 can't read.  (It starts counting with 2.)  If you'd like to use this particular save, renumber it to something not already used, for example 00000005.  It needs to have eight digits.

10 Replies

  • Shanti16015's avatar
    Shanti16015
    1 year ago

    I noticed that my game was accessing my OneDrive folder. The location of the saves was in C:\Users\ashan\OneDrive\Documents\Electronic Arts\The Sims 4\saves. When I started a new game, my previous saves appeared. However, my new sim was present, but my previous families were missing, and all the buildings had exclamation points above them.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @Shanti16015  The exclamation points are a sign of serious corruption that is unfortunately not fixable most of the time.  Here's the master thread, if you want to post or just look for suggestions:

    https://answers.ea.com/t5/Bug-Reports/OPEN-Orange-Green-Exclamation-signs-over-lots-Houses-disappear/td-p/10533991

    You can also try recovering some of your old saves.  Your third screenshot shows that many of them are available but most are named in a way that the game won't ever read them.  Renaming them will make them available to load, although they may be corrupted too.  Still, you can try to see if any are viable.  Here's how:

    https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/

  • tainroxx's avatar
    tainroxx
    1 year ago

    Hello, i'm having this issue too. My game can't read the second savefile, what's wrong here?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @tainroxx  Do you mean the game can't read Slot_00000002.save , any version?  If so, that's because all of these are backups, not the main save, at least as far as I can see.  (If there's another save hiding above the ones in your screenshot, then never mind.)  Delete the .verx from one of these saves, and it will be available to load at the Main Menu.  The .ver0 file is the newest, and .ver4 the oldest.

  • AlessanderIV's avatar
    AlessanderIV
    1 year ago

    I have the same problem, i want to play an old game of which i only have backup files. I tried copying the ver0 file, deleting  ".ver0" so it can be read as a save instead of a backup but it still won't show in my saves when i start the game, any idea why?

  • Yellowtrickstr's avatar
    Yellowtrickstr
    1 year ago

    Hello!

    Same problem here. I wanted to stop OneDrive from synching with my PC so I uninstalled and deleted all Sims files on OneDrive. Didn't realize Sims was using the OneDrive filepath. I tried placing everything back in the correct folder and redownloaded OneDrive, but the game is still not reading the save. Help please! :c

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @Yellowtrickstr  The saves in your first screenshot are not in OneDrive, whereas Sims 4 is currently reading the OneDrive folder.  I'd suggest getting rid of OneDrive altogether, again, and then confirming that the game is now using the correct folder.  It can help avoid complications in the future.

    If you do this and the game still isn't recognizing your saves, please take the same screenshot you've included (the second one) and post it again.

  • jennifertlewis's avatar
    jennifertlewis
    1 year ago

    @puzzlezaddict I've read through alll your posts in this thread and can't seem to get any of them to work (I also don't really know what I'm doing) ☹️ I checked that the path in the game is in the right place, and I have some saved files, but nothing is available to load when I open the game. I've added a screenshot of my save files. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @jennifertlewis  Please make sure that the entire file path to your saves folder matches what you see in-game.  Right-click a save and select Properties > General, then look at the Location.

    If that's not the issue, try renaming your backups and loading those.  Renumber them so the 2 becomes a 3, 4, etc. (the save names need to have precisely eight digits), and delete the .verx extension, and they would theoretically be available to load at the Main Menu.