Forum Discussion

5 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hi, the arrow does not expand when I click it. Nothing happens to it.

    My Windows Defender is already off because I'm using another antivirus (Avast).

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    That you use another AV does not mean that Windows Defender is turned off (it did in previous versions). If your Virus & Threat protection looks like the image then it is turned on. Click on the arrow beside "Windows Defender Antivirus Options" there you can turn off Windows Defender. Or you can click Virus and Protection settings. There you can turn off just the folder protection.

    Also check If Avast has an option to protect folders it may be called Ransom Ware Protection.

    Notice that the above directions are only valid for a fully updated Windows 10. Before The Fall Creators update it did not have this.

  • Anonymous's avatar
    Anonymous
    8 years ago

    @jpkarlsen wrote:

    That you use another AV does not mean that Windows Defender is turned off (it did in previous versions). If your Virus & Threat protection looks like the image then it is turned on. Click on the arrow beside "Windows Defender Antivirus Options" there you can turn off Windows Defender. Or you can click Virus and Protection settings. There you can turn off just the folder protection.

    Also check If Avast has an option to protect folders it may be called Ransom Ware Protection.

    Notice that the above directions are only valid for a fully updated Windows 10. Before The Fall Creators update it did not have this.


    I'm on Windows 7 so when I click on Windows Defender this pops up so I think it's off.

    Avast does have a Ransomware Shield but I don't have it because my Avast isn't upgraded.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago
    OK what I posted is only valid for windows 10.
  • Anonymous's avatar
    Anonymous
    8 years ago

    Thank you so much. it worked on my game.😃 

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.53,000 PostsLatest Activity: 15 hours ago