Re: Sim won't use a specific door?

@Vardeman  I've moved your post to the Sims 4 tech section.

@Vardeman Hello! Can I please clarify & have you try a few things?

• Please re-trace the bathroom and any adjoining rooms: https://youtu.be/rx__MGVGMnc
• Please delete the bathroom door and items near the door (inside the bathroom and outside of the bathroom). Turn off moo if you have it on, save, and exit your game. Restart your game. When you replace the items and door make sure that moo is off and then place them where they snap to without dragging any items holding the alt key. Doors occasionally become buggy, especially if you lock them to anyone. Don't lock the new door to anyone. Do not enlarge any items near the bathroom. Test and see if your sim can freely use/enter and leave the bathroom now.
• Do you have Mods or CC?
• Is this an in-game home/lot (one that you did not download or edit that was in the game when you started)? If so, can you tell me which 'world', which lot/home, and which bathroom is causing the issue? Thank you!

Please let us know if this helps. If it does not I would like you to create a bug report. I am also going to recommend this post be merged with another previous post: https://answers.ea.com/t5/Technical-Issues-PC/Sim-won-t-use-a-specific-door/m-p/8044142#M147018

@SheriGR @puzzlezaddict @Vardeman Okay, I've figured it out.

I reconstructed the whole bathroom, making sure that testingcheats and moo were off. For a while, they could go in and out. However, they quickly got stuck again. I thought that if I added another door (one that connects the bathroom into the bedroom) then they would use that one when they refuse to use the other one. After there was a second door, they began to use the original door normally. I deleted the new door, and they began getting stuck again. So now I have two doors, and they are able to get out of the bathroom without me having to delete and replace the door each time.

@_oh_my_frick_ Wow... That is so odd. I'm still hoping to test a bit on my lot with one of you guys' homes. Would you be willing to create a bug report for this? At least then the report will be there. I can then have @crinrict or @puzzlezaddict merge the information in this thread to the bug. Then we can still work further on the issue/testing plus see if others are having the issue and gather information for EA to test/address if it is confirmed to be a bug. Once you create the bug report please tag one of us in it so we know to do the merge. Thank you for troubleshooting and helpful information (and the workaround suggestion)!!

I'm having the same issue. My sim enters the bathroom but gets stuck, I either have to teleport them out with the cheat or replace the door.

I'll try the two door thing. 

But if a bug report is still wanted I could possibly produce that.

@Fraulein8186 Please check this bug report to see if it's the issue you're experiencing. If it is, please add your 'me too' to the first post on it, and additional information from your experience if you have details not listed there. Thanks! 

I am having this bug as well.  Recently updated, repaired, etc.  New game, new family, the house is Rio Verde in Oasis Springs, the issue is the first floor bathroom.  I did push the bathroom in to make it less of a space hog, no MOO used.  They randomly just get stuck in THAT bathroom.  I don't have to sell / repurchase the door, but I do have to go into Build / Buy mode and either just move the door away from the wall for a moment, or "flip" the door front to back and that fixes it.  For about a sim day or so.

There is a child's drawing / activity table near said door, but it and the door were placed by snapping; no MOO, no using the Alt key for finer positioning.  There are also some bathrobes on the bathroom wall directly opposite of the activity table, but, again, no MOO though I did use the Alt key technique on the robes.  The door in question is the "Simple Single-Panel Door" from the base game.

I have had "visiting" ghosts possess some of the items in the bathroom, and the toilet was pranked by a visitor.  If I remember correctly, the toilet getting pranked was right about when the door stopped working properly.  Hmm, I wonder if replacing the toilet would fix the root cause....