Forum Discussion

4 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    Yep, I've reviewed that and tried. Game starts with audio no problem, then just stops.
  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    Hm.. That is so weird. Have not seen anyone else report something like this, so doubt it is a bug. Do you have any other games on Origin? Could you start them and see if it is the same for them (could rule out if the issue is with the game or Origin).

    Please post a DxDiag, don't know if it'll help in your case but will not hurt! 🙂
    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    You could also try doing a factory reset of the game
    https://sims4.crinrict.com/en/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

    You make backups of your files so you're not going to loose anything!

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I repaired the game a couple more times and it seems to be working for now. Strange that it didn't fix it the first time. 

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @jellomacaroni

    Great that it works!

    Please choose your last post as the solution so that others with the same problem can find it easier! 🙂