Re: Sims 4 - Packs missing from EA app

I have been playing the sims 4 for years and have bought probably hundreds of dollars' worth of packs. After todays update, or whatever it was, on the EA app and even when I log on to the browser it says I have no purchase history and would need to re purchase all of my previously owned packs.  It also says on the EA app that I have no logged time in the game, but all of my saves are still there when I open the game, of course they all have no clothing on as I don't have the packs. Is this a weird glitch that can be fixed? or am I doomed to re purchase all of those packs, some of which I have been using for years and years.