Re: Sims 4 - VC++ runtime Redistributable package error
@b-miller2668 The driver for your graphics chip is quite old and could be the problem here. So please try updating it. You can get a new driver directly from Intel:
You want the driver dated March 8. Run it as an admin: right-click on the download and select "Run as administrator." Restart your computer after it installs and before trying to do anything else.
If you can't install that driver for some reason, let Windows look for one. Hit Windows key-X, select the Device Manager, expand the Display adapters tab, click on the graphics chip (Intel UHD 620), and click the black and green Update button in the menu. Restart after it installs, that is if anything installs. You should be able to tell by the date: right-click on the graphcis chip name and select Properties. Your current driver is from 2018, and a new one should be from 2022 or at least late 2021.
Your dxdiag also shows OneDrive is erroring out during some setup process. So it's best to unlink it for now. First, back up any data in Documents that you don't want to lose, then unlink OneDrive, which for this purpose should work as well as uninstalling it entirely.
