Forum Discussion

Re: Sims 4 can't run with video card

@sjdecheske

I made sure I had the driver backed up first. If you don't then you might want to go download a new copy.

https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-550

** You mentioned that the current drivers may mess up your system. Try the older driver - Adrenalin Edition 18.5.1.

Here's a couple of How tos with photos that might help the uninstall/install process:

How to uninstall AMD video drivers
https://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx

How to install AMD video drivers
https://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Install.aspx

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