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Re: Sims 4 exe file missing/being deleted

@Straspberry1 Your antivirus likely quarantaining the TS4_x64.exe and this is most likely the cause of this issue. If it can't find this file, you get the prompt to install legacy edition.

I see you also haven't added your user documents as an exception to your antivirus. So maybe you can add that one too. (my documents > electronic arts)

Finally, do you have write restrictions on your game folder location? This could possibly block the repair. You can also just try running EA app as administrator to see if that will allow you to finish the repair.

1 Reply

  • Thank you so much!

    My antivirus was quarantining the .exe file and I managed to restore it and add an exception 🙂

    I've turned my computer on and off and seems to work!

    I'll follow your advice and do the other things too

    Thanks again!!!!

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