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kreatora's avatar
kreatora
Hero (Retired)
7 years ago

Re: Sims 4 Freeze but doesn't crash

@Lustuu

Delete localthumbcache.package file in the game folder - important!
Fix the game in Origin. once more
Origin/Library -right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.

Check if the game is working now.

Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method

if it will not work the last chance is factory reset of your game folder as described in this post:
http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

I don't work for EA

3 Replies

  • Lustuu's avatar
    Lustuu
    7 years ago

    @kreatora 

    Hi, thank you for responding.

    As I said, I have no CC, but ok. 
    I cleaned everything again, Repaired again, and the game seems to work.

    Thank you !

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @FireElla5, I'm going to lock this thread as it is quite old.


    If having an issue then please create a new thread with as much info as possible and we will do what we can to assist you.


    Darko

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