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jpkarlsen's avatar
jpkarlsen
Hero (Retired)
7 years ago

Re: Sims 4 has stopped working.

The cause of the crash is SSAudioosd.dll which is the Steel Series Audio driver. However you do not appear to have any Steel Series devices installed. Your Keyboard is Corsair K70 LUX same as mine and you have a Trust mouse so you should remove this driver. If you do have an Steel Series device you occasionally use look for an updated driver.

1 Reply

  • Yes, I occasionally use a steelseries headset. I updated the drivers but it didn't work, so I deleted them and now it works. Thank you so much!