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Re: Sims 4 Massive FPS Drops

@Gameshark144  Sims 4 has a max fps setting, although last I checked, it was 200.  It's interesting you say that your max is 170 though, because I've seen the same limit with a (much slower) graphics card that also doesn't get maxed out running Sims 4.  I don't know whether this is a game engine limitation or something else, but it's certainly not a limitation of your graphics card.

I'm not surprised you'd get screen tearing; the question was whether you'd get higher framerates, which you do.  Just because I'm curious, try setting vertical sync to Adaptive rather than on, and try Fast as well, both in the Nvidia Control Panel, and let me know what you see.  (Leave the in-game v-sync setting off.)  Fast should sync framerates to double the refresh rate of your monitor; Adaptive sets the upper limit but doesn't affect fps lower than the refresh rate.

11 Replies

  • Gameshark144's avatar
    Gameshark144
    5 years ago

    @puzzlezaddict I changed the sync option to fast but I didn't see an option for adaptive. Maybe because my monitor isn't G-sync compatible? It is Adaptive Sync/AMD FreeSync compatible though but given that I no longer have any AMD products in my computer, I'm unsure if they are helpful or even usable with my current build. I used this monitor on my old computer build which had an AMD GPU and CPU.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Gameshark144  Are you looking for options within your monitor settings or within the Nvidia Control Panel?  You don't need to use any of the monitor's vertical sync settings.  Last I checked, Adaptive was one of the available v-sync settings in the Control Panel, but it's always possible the newest Nvidia driver doesn't have it.

    Anyway, how did the game perform with v-sync on Fast?  If you saw the same fps drops, try playing while your computer is offline.  You can sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before launching the game.

  • Gameshark144's avatar
    Gameshark144
    5 years ago

    @puzzlezaddict I was looking within Nvidia Control Panel. The options I had for Vertical Sync were On, Off, Fast, and Use the 3D application setting. There was an update to the Nvidia drivers only a few days ago. 

    The game seems to run mostly the same. I will be playing for about 20 or so minutes fine at 60 before the drop occurs and lingers. It will clear up on its own sometimes or it remains until I close the game and wait for the drop to occur again. I have also tried to play in offline mode and from what I had noticed, it does seem to delay the drop or at the very least it felt like it did but the drop does still occur within an hour of playtime. 

    The attached image is what I am seeing within Nvidia Control Panel for Vertical Sync options. 

  • rostsit's avatar
    rostsit
    Seasoned Ace
    3 years ago

    I have the same issue.

    Unchecking VSYNC option in game settings works, however, the game completely ignores any setting I choose in my NVIDIA Control Panel. Thus FPS is constantly around 100 and as my monitor only supports 60 - massive tearing constantly occurs.

    Any solutions?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @rostsit  This is not uncommon if you have a laptop (or an all-in-one desktop) with dual GPUs: the Nvidia Control Panel setting doesn't actually affect the framerates.  You'd instead need to use a third-party tool like Rivatuner Statistics Server to manually impose an fps limit.  I don't know whether this would help with the screen tearing, but it's easy to try.

    It should also be noted that vertical sync doesn't work in windowed mode regardless of the hardware configuration.

  • rostsit's avatar
    rostsit
    Seasoned Ace
    3 years ago

    Never used windowed mode for any game.

    I have Rivatuner Statistics Server installed, haven't tried to use it for FPS limit. I will, thanks.

  • rostsit's avatar
    rostsit
    Seasoned Ace
    3 years ago

    Ok, so I've tested the Rivatuner:

    1. FPS is shown to be limited. FPS drops occurs, but only briefly - I guess this is normal.

    2. Despite FPS is "limited" - tearing is still there! I guess Rivatuner limitation method is not supported by the game engine ☹️

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @rostsit  I'm not surprised the screen tearing is still present.  Vertical sync is the only thing that reliably makes it disappear, although some players see significant improvements from just using an fps cap.  It really depends on the system.

    Do you have a laptop or all-in-one desktop with an integrated graphics chip?  If so, check the Intel or AMD graphics control panel for a vertical sync setting, and if you find one, test whatever options you see.  I don't have a dual-GPU laptop to test with myself, so I can't tell you exactly what you'll find.

    If you have a desktop with only the one graphics card, the question becomes why the Nvidia Control Panel setting isn't working.  In that case, please post a dxdiag.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

  • rostsit's avatar
    rostsit
    Seasoned Ace
    3 years ago

    I have a laptop with dual GPU, and NVIDIA control panel, as I've mentioned above, doesn't affect the game.

    I am not sure what Intel control panel would do, I don't use Intel graphics for gaming.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @rostsit  Unless your laptop has a MUX switch, which it probably doesn't, all the graphics data gets passed through the Intel graphics chip before being displayed on-screen.  So limiting fps in the Intel control panel can help here even when the Nvidia card is doing all of the initial graphics processing.

  • rostsit's avatar
    rostsit
    Seasoned Ace
    3 years ago

    @puzzlezaddictback from vacation at last and I was able to test this. It seems to be working. Kinda. I have to test this for a longer period. What's I'm sure about is that Intel limit works, no tearing. FPS drops still occurs, but only short ones, I guess this is normal. No prolonged drops detected so far. Thank you.