Forum Discussion

Anonymous's avatar
Anonymous
7 years ago

Re: Sims 4 "Not Responding"

This just happened to me too! I updated the game and it opened normally until I went to the settings and enabled mods and went to restart my game for it to enable but it doesn't respond and stays on a black screen. I removed my mods and still does not work. I'm using a mac as well.

5 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    7 years ago
    @Sims1234Lover123

    Exactly the same rules apply for macOS as Windows. If the mods aren't compatible with the current patch level of the game then it may cause issues with your game.

    Move all your Mods out then add them back in in small batches, testing to see if your game will still load after adding each batch. When it stops loading then you have found one or more mods which are incompatible. Move them in individually, again testing to se if your game will still load until you find a broken Mod.
  • Anonymous's avatar
    Anonymous
    7 years ago

    Hi thanks for your reply, but I removed all my mods completely out of the sims folder and I even uninstalled my game and installed it again and it still gives me the same black screen and will not respond. I'm really confused why it worked immediately after I updated it but not when I wanted to restart my game...

  • Anonymous's avatar
    Anonymous
    7 years ago
    Oh my gosh it finally worked!! Thank you so much!
  • I think I have the same problem. I'm on a machine running windows 10. My game is fully updated (April 19th, 2019) I took out all my cc, and eventually wiped the entire Sims 4 folder. I repaired the game so many times, and I've just uninstalled and reinstalled.

    When I try to run the sims 4, it shows the EA and the Maxis screens, and then it just freezes at the "The Sims 4" screen while the music plays. If I click anywhere, the screen gets covered in a white fog and the windowed bar at the top says (Not Responding). Nothing happens until I force-shut-down.

    I read something about expansion packs, like downloading a new one could fix it? Anyway, I have GTW, Toddler stuff, Parenthood, Cats and Dogs, and Seasons.

    I'm thinking it could be my graphics card. If anyone needs that information, I can find it, I just don't know it off the top of my head.