Mine is doing this too. I even uninstalled and reinstalled and it still won’t work.
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Hi, are you using any mods in your game? Try to remove them and see if the game works better.
For example, move the mods folder from C:\Users\Username\Documents\Electronic Arts\The Sims 4 to your Desktop and start the game.If not, please post a DxDiag::
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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