Re: Sims 4 Official announcement Pop-ups at start of game, wont' close cause crash!

@carlib2014  Does the game actually crash, or is it just that you can't close the pop-up?  If you're getting crashes, please run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

If you simply can't close the box, please try the suggestions in this thread:

https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-bug-message-won-t-go-away/m-p/11671791#M235606