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puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

Re: Sims 4 on a External Hard Drive (crashing or hard drive keeps disconnecting..)

@seashellcats  Always, always eject the drive in software before removing it.  Failing to do so could corrupt your data and possibly damage the drive over the long term.  You can eject the drive in File Explorer or by opening the system tray (the ^ icon in the lower-right corner) and right-clicking the device.

And yes, running fewer apps in the background will free up more memory for Sims 4 or whatever else you want to use.  Even having a few light apps open can add up quickly on a computer with only 6 GB usable RAM.  And some apps use deceptively large amounts of memory, including Chrome.

5 Replies

  • seashellcats's avatar
    seashellcats
    2 years ago

    Is it too late? I’ve already have the sims on my SSD drive… Will it lose all my data and files if I eject it? 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @seashellcats  Ejecting the disc doesn't delete your data.  It's simply the term for telling the system to disconnect from and power down the drive safely, in software, so you can then physically disconnect it without risking damaging the files or the drive.

    I don't think you've necessarily done any damage yet; damage to the drive itself is more of a long-term risk, and if your Sims 4 install is damaged, you can always repair or reinstall.  Just be sure to eject the drive every time from now on.

  • bbyriri's avatar
    bbyriri
    2 years ago

    Did it work? How did you get it to stop disconnecting on its own?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @bbyriri  Make sure the drive's cable is securely fastened, it's not loose in its port, and that you don't jostle the drive as you use it.  It's also important to eject the drive in software before disconnecting it, each and every time.

    Having said that, if the drive is disconnecting on its own, the problem might be the drive itself, or the port.  I'd suggest testing with a different external drive to see whether the problem still occurs.

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