Re: Sims 4 Says Install after Installing it - Origin

I knew I shouldn't have added that as I knew it'd confuse those who don't read properly. Obviously there's two separate downloads. Hints why I made sure to mention that it was working on Origin PRIOR to running it on Steam. I never said steam was the reason this happened, only wanted to mention that on the off chance that was information that was needed as it did work on steam. I got a refund on steam, and then after months of not using the Origin Version I tried to use said origin version and it didn't work.

However, I have found the issue after about 20 useless community support 'answers' I found the fix.

So, for anyone who is having this same issue let me shed some light that no staff member seemed to be able to fix from googling it.

Check your Windows for any system updates, as well as check your Graphics card for any updates. Reset your entire Cache "Open up windows explored, and type %ProgramData%/Origin and delete everything (I deleted literally everything)" Uninstall Sims 4 and Origin, Restart your computer, download all of it anew and it worked. 

So, I'd like to give a special shout out to me for doing what apparently no staff member has been able to do from the countless help requests I've seen. Pat on the back me, thank you me, and I especially appreciate myself for taking the time to properly read my forum post and answering the answer on exactly what was needed to fix the issue that apparently so many others have had issues with.